TI-Cool Technical Solutions
Solutions for your Major IncidentsManaged Services
- Reduce MTTR
- Prevent Recurring Incidents
- Update Processes and Procedures
- Continuous Improvement
Technical Aptitude
Over 40 Industry Certifications allowing us to implement Technical Incident Management (TIM)
Reduce MTTR
Broad technical knowledge provide faster Mitigation and Service Restoration times
What We Do
Get the ITSM Consulting Your Company Needs
We Specialize in Incident and Problem Management. If you are initiating your ITSM Process/Team or have already begun and need Continuos Service Improvement, we can help! We focus on all aspects of ITSM and will adjust our processes to fit your needs.
Don’t build from the ground up if you don’t have to, with over a decade of experience and constant fine-tuning, we can provide the services you need, when you most need them.